Our skilled artists work very hard to create masterpieces
from your photo.
If you want a proof to review and approve before we ship,
we highly recommend selecting the Proof option during the order
process. If ordered, the proof you receive is intended to be the final product. On occasion, customers want
changes. We are happy to make changes but note that some can add time and money:
- Oops - No charge - If we missed something that was in your original photo or made a mistake we will obviously make the correction quickly for no charge.
- Minor Changes - No charge - Small revisions that don't take a lot of time will be done the first* time at no charge (subsequent changes are $25). Examples: color changes or adding text. These can take 1-2 business days to complete.
- Major Changes - Billable - Major changes will add cost and time. Examples: moving subjects, background changes, lots of little changes that were not in the original etc. We will not charge you without your prior approval. However, by submitting your changes under the Billable section of the revision page, you are providing approval for us to charge your card for up to $40 dollars. We will notify you of the exact charges once we have reviewed the changes and if they will be more than $40 dollars we will contact you for approval before we continue.
Help us help you. Take the time to think about what is really important to you and then provide us with complete instructions and a clear and representative photo. Our artist will turn this into artwork you will treasure for years to come.